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Bed and Breakfast Policies

We will do everything possible to make your stay most enjoyable. To ensure a very pleasant experience here, we have established the following policies. Please take a few minutes to review them, and feel free to contact us if you have any questions.

Covid-19 Policy
The health of our guests and their ability to enjoy their stay is of utmost importance to us. Due to the social distancing requirements in place for Covid-19 we are limiting our occupancy to no more than 10 people and will block rooms for a minimum of 24 hrs. prior to arrival and after departure. Due to the unknowns related to Covid-19 we have adjusted our cancellation policy until December 2020 . Please see cancellation policy for details.
Cancellation Policy

Please confirm your plans prior to making your reservation. We are a small B&B, and cancellations affect us significantly. We cannot be responsible for rooms due to late or canceled airline flights, family emergencies, threat of bad weather or other travel-related mishaps or changes in plans which may shorten your stay. While we do empathize, we must maintain our policy. Insurance is available to protect against any unexpected events through such companies as travelguard.com. Our policy is to never overbook rooms. When we reserve a room for you, we agree to turn away all other requests for the room you select and guarantee to hold it for the nights you reserved. We are unable to make exceptions to our cancellation policy.

A one night's deposit may be taken at the time of your reservation. For stays through July 31, 2020 there will be no charge for cancellations made by 3PM the day prior to your arrival. The full reservation will be charged for cancellations after that time. For August 1 - December 31 - A one night stay will be charged for cancellations 7 days or less prior to arrival. Cancellations made after 3pm the day prior to arrival will be charged the full amount.

For Group Reservations of three or more rooms, Holiday Weekends, or Special Events such as the Roar on the Shore or the Tall Ships, our cancellation policy is 21 days, and we will require a one-night deposit per room reserved paid by check. Our prices and policies may vary for special events and holiday periods.

Please be aware that a group booking is not a "whole house rental" due to insurance and licensing provisions. The use of the kitchen and owner's private quarters and office spaces are not available for any rental. Guests may not host parties on site without advance permission and these may incur additional site fees.

Multiple Room Reservation Policy
For a reservation of 3 or more rooms, we require a check deposit equal to one room night per room or 50% of the entire reservation if more than 2 days within 5 days of making the reservation. Full refund will be made if canceled prior to 30 days of the reserved dates. A 50% refund will be made if canceled prior to 15 days of the reserved dates.

Please be aware that a group booking is not a "whole house rental" due to insurance and licensing provisions. The use of the kitchen and owner's private quarters and office spaces are not available for any rental. Guests may not host parties on site without advance permission and these may incur additional site fees.

Credit Card Security
WE NEED YOUR CREDIT CARD INFORMATION IN ORDER TO RESERVE A ROOM, BUT IT WILL NOT BE CHARGED UNTIL PRIOR TO CHECKOUT. We must have a valid credit card number on file at the time of your booking, even if you are paying the balance by other means. Cash or check are preferred, but MasterCard, Visa, Discover, American Express and debit cards are always accepted. After your arrival at our home, you may pay with a different credit card than was used to reserve the room. Our system encrypts credit card numbers when you enter them and the numbers are not visible to us at any time.
Children or Third Person

To maintain the ambiance in our rooms and suites, we cannot accommodate requests for cots, air mattresses or roll-away beds. The maximum number of guests permitted overnight at the Inn is 14.

CHILDREN: We have one room (our Nursery) that does have 2 double beds and can hold 4 people upon occasion. when reserving this room for more than 2 people and there is an additional cost of $ 30.00 each for a 3rd and 4th person. Spencer House is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Well-behaved children 10 AND OLDER are welcome.

Taxes
All rates are for double occupancy and subject to 6% Pa. state sales tax. By staying at a Bed and Breakfast in Erie you save the 7% county hotel tax that would otherwise be added to a room at a hotel. Please see Accommodations for prices.
Minimum Nights
While we ask for a two-night minimum on weekends during the summer season, there are sometimes open rooms. Thur-Fri or Sat-Sun reservations do free up single nights. We remove minimums on the Wednesday before the weekend when rooms remain available !
Check-in/Check-out

Check-in is between 4 and 8 pm. Early check-in at 3:00 may be available for an extra fee of $25 per hour if our housekeeping schedule allows, and must be arranged prior to the day of arrival. Arrangements must be made in advance for late arrival so we can tell you how to get in. If we cannot contact you and you arrive after we have gone to bed, you will be charged for the room.

Check-out is by 11 a.m. so we can be ready for our next guests. Late check-out may be available for an extra fee of $ 25 per hour for a maximum of 2 hrs if our housekeeping schedule allows, and must be arranged on the day of arrival or before.

Breakfast
Included with the night's stay is a sumptuous, full hot breakfast each morning. Complimentary beverages are always available on our second floor "solarium." There is also a refrigerator for guest use. Please be sure to share any dietary restrictions or allergies in advance. If we are not notified of issues in advance of check in, we cannot guarantee that our breakfast can comply with your requirements. We really want you to leave here happy.
Gift Certificates
Please be aware that we create our own Gift Certificates and also accept bnbfinder and PABBI gift certificates. We do NOT accept BedandBreakfast.com or other gift cards.
Smoking
We are proud to be a non-smoking inn. Smoking is permissible on our large front porch or anywhere outside. Electronic cigarettes may be smoked outside but must be turned off if brought into the house. For the safety and comfort of all of our guests, we do not allow fireworks, candles or incense burning in any of our guest rooms or on the grounds. Inn guests smoking in the house will be charged a minimum $ 250 fee + any lost reservations or additonal expenses to provide other guests with acceptable accommodations while we return any room to a non-smoking status.
Alcohol
Spencer House Bed and Breakfast does not hold a license to resell alcoholic beverages. We are allowed to provide one bottle of wine per reservation as a part of a package. Guests may bring their own, but for the safety and comfort of all of our guests, please drink responsibly.
Damages
While reasonable wear and tear is anticipated, negligent damages found to be the responsibility of a guest will be assessed and charged to the guest. Please report all spills and/or damages to the innkeepers promptly.
Parking
Off-street parking is located in the back of the house. Every room comes with one parking place. Street parking is also available however From April 1 - November 1 there are restrictions in place on Wednesday for street sweeping. From November 1 through March 31 there are restrictions on our side on even dates.
Pets
Sorry, we cannot accommodate pets except service animals. For those with allergies, please note that we have a Labrador Retriever who lives in the owners quarters. He is not allowed in the guest areas of our home. .